Communities and staff have been thanked for their work during the Storm Callum Floods. The October floods caused great damage to homes, businesses, roads and bridges in the south of Ceredigion. The floods were the biggest flood event in the last 31 years in Ceredigion.
During the flooding, the council supported the emergency services to prioritise the saving of lives. This included making sure that roads and bridges made dangerous by floodwater were closed. The council’s emergency response and recovery procedures were carried out during the event. Multi-agency emergency procedures were also carried out.
Ceredigion County Council Chief Executive, Mr Eifion Evans said, “Council staff went above and beyond their duties over the weekend of the floods. I saw their efforts with my own eyes; staff who weren’t on duty were offering to come in to help our residents. We had to send some staff home as they wanted to work longer than the 12 hour maximum that staff are allowed to work in one shift.
I have also been impressed by the huge efforts made by communities to help each other during, and in the aftermath of the flooding.”
After water levels dropped, council staff from Community Wellbeing, Housing and Highways Teams immediately went to the affected areas to offer practical support and advice. They also saw the extent of the damage that had been caused.
Everyone who has been in touch with the council has been offered help with housing, including being offered emergency temporary accommodation where needed. The Housing Team have worked with local landlords and B&B owners to provide additional accommodation, and to provide ongoing support for people who have been affected by the flood.
The Community Wellbeing Team have also provided advice and specialist equipment to residents to help to begin to dry out their homes. This support is ongoing.
The council organised drop-in sessions in Lampeter, Newcastle Emlyn, Llandysul and Llechryd. The sessions were attended by many organisations that can offer support and advice. The sessions gave residents the chance to ask the organisations any questions they had about recovering from the flood.
The Highways Team have arranged a free service to pick-up and dispose of flood damaged materials and have put skips in local household waste sites for flood damaged possessions. The team also cleared 100 tons of earth from the B4459 near Capel Dewi after a landslide covered the road. The Highways Team also repaired damaged roads and bridges.
Mr Evans continued, “The council is dedicated to helping our residents recover from the devastating effects of the recent floods. I understand that the impact is still very raw for people who have been affected, especially those who have been made homeless. I want to reassure every resident that our committed staff are working hard to help you. Despite severe pressure on council budgets, we will do everything in our power to continue to offer practical help to residents.”
A flood recovery group has met regularly to look at how the Council can target help in the most effective way. A further flood newsletter will be published in the near future. The Council will also be hosting flood advice surgeries and building on the work of developing emergency support groups for flooding.
More information about the help the council can offer is available on the website on www.ceredigion.gov.uk/stormcallumfloods