Residents Warned Over Council Tax Valuation Phone Calls

Caerphilly County Borough Council has been made aware that some residents have received phone calls from companies offering to appeal the valuation of their council tax band for a £60 administration fee. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Residents are reminded that they can query their council tax banding for free by contacting the Valuation Office Agency. The agency will deal directly with residents to complete an assessment, the information they request will be the same as any company offering to submit an appeal at a cost. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Cllr. Barbara Jones, Deputy Leader of Caerphilly County Borough Council said: “Collecting the correct level of Council Tax for each individual household is a responsibility Caerphilly County Borough Council takes very seriously. Residents are able to challenge the valuation of their council tax band online or by phone. The outcome will be decided by the Valuation Office Agency, and submitting a challenge using a paid for service or private company will not alter the outcome in anyway. I would encourage any resident who has concerns to seek the free advice on offer to them” ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

You can contact the Valuation Office Agency by calling 03000 505 505. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​