Putting An End To Noisy Nuisance

An app designed to capture nuisance noise is now available to residents in Carmarthenshire. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

The Noise App can be downloaded onto a mobile phone or tablet and is a simple way to record noise whilst reporting it safely and securely. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

The recording is sent via the app to the council’s environmental health team and could form part of a case for investigation. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Cllr Jim Jones, Carmarthenshire County council’s executive board member for public protection, said: “Sometimes, due to lack of supporting evidence, a noise complaint cannot be pursued, so this app will help us build stronger cases for us to investigate, as well as well as making it easier for everyone involved to resolve it.” ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Around 900 noise complaints are made to the council every year. The most common include DIY activities, barking dogs, loud music, burglar alarms and anti-social behaviour. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

• iPhone users can download the app from the App Store, and Android users from the Play Store. Once installed and registered, follow the instructions to record the noise when it occurs, and report it to us by selecting ‘Carmarthenshire County Council’.