Take A Step To Reduce Unnecessary Calls

North Wales Police is springing forward – taking further steps to reduce the amount of unnecessary and inappropriate calls made to the Joint Communications Centre in St Asaph. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

As well as asking people to use the 999 system wisely to help ensure a genuine emergency is not missed, a call is being made to encourage people to phone the 101 or 0300 330 0101 non –emergency lines if it is a genuine policing matter, or to contact us via the Live Web Chat ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Supt Alex Goss said: “Reducing unnecessary demand on our services means we can concentrate on providing a better provision for the most vulnerable persons in our communities. Each un-necessary call to us reduces time available for calls which are for genuine policing matters linked to protecting the public.” ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Over 400 people every month are using the live web chat facility, which is now a 24 hour service, to report various things to the force.” ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​