Posted: Sun 20th Mar 2016

Appmôn – The ‘Smart’ Way To Contact The Council

news.wales / newyddion.cymru
This article is old - Published: Sunday, Mar 20th, 2016

There’s now a ‘smarter’ way to get in touch with the Isle of Anglesey County Council if you want to request a service or report an issue. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

The County Council’s brand new, secure and fully bilingual, app makes it easy to request services or report problems anytime, anyplace or anywhere using your smart phone or tablet. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Whether it’s reporting a faulty streetlight or pothole, finding out about local events or requesting new recycling boxes, AppMÔN lets you do it all at the touch of a button. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

It’s quick and free to download from the Apple iTunes store for iPhones, Google Play store for Android smartphones or Windows Phone Store. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Residents can even attach photos and videos, or pinpoint exact locations using the mapping system on their phone or tablet. There are also added benefits of registering with AppMÔN; which will allow you track service requests; save forms for completion at a later date and access additional services. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

ICT Business Transformation Manager, John Thomas, explained, “An effective bilingual mobile app has the potential to support the Authority’s wider corporate transformation aims. AppMÔN will help us deliver more public services online; facilitate a shift from face to face and telephone to a self-service digital channel and, in the long term, provide greater savings during times of austerity.” ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Council Leader, Councillor Ieuan Williams, added, “This is an exciting transformational project which is allowing us to make public services more accessible, convenient and personalised. Our new app will enable Anglesey residents to report incidents, raise issues or complete applications any time or any place.” ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

“Well managed online services can provide many benefits to Anglesey residents. We realise of course that some will still want to call into the Council offices or pick up the phone. They’re welcome to do that but AppMÔN will help us provide a quick and easy access to online services whenever customers need them.” ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Please use appmôn, AppMÔN, appmon, cyngor sir ynys mon or isle of anglesey county council when searching for the app in the relevant appstore. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​



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