New Reception And Library For Llandeilo Offices

The municipal offices in Llandeilo is being refurbished to accommodate a new reception area and the library. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

The building will be closing to the public from Monday, June 27 for approximately 12 weeks for the building works to take place. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

The library will be moving from its existing premises across the car park; a new reception area will be created and a new self-service payment kiosk will also be installed. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Customers will be able to use the kiosk to pay their council tax, rent, business rates and invoices etc. It will accept payment by cash, debit / credit card and cheque. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Unfortunately, there will be no public access to the building while the works are being carried out. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Customers that need to make payments during this time have a number of options available to them including making payments online at i-Local or by phone either by using the automated 24-hour payment line 01267 679900 or speaking to a cashier during office hours 01267 228686. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

They could also set up a direct debit, which is very easy and free to do. Forms are available at the cash desks in Ammanford Town Hall; Spilman Street, Carmarthen and Coleshill Terrace, Llanelli. Alternatively, to set up a new direct debit call 01267 228602 for council tax, 01267 228938 for council rent, 01267 228770 for business rates. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Rent payments can also be made at any Post Office using a rent payment card. To pay council tax at a Post Office (cash only) you will need a replacement bill with a barcode which can be arranged by calling 01267 228686 / 228602 or 01554 742200. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

If anyone has any planning enquiries during this time visit the council website or call 01558 825332. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Blue recycling bags and garden waste bags are available from the Spar in New Road, Llandeilo. Trade waste bags can be purchased from the cash desks in Ammanford Town Hall; Spilman Street, Carmarthen and Coleshill Terrace, Llanelli. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

The building is scheduled to reopen on Monday, September 19 and the library will remain open at its current location until the week before. Alternative arrangements will be made for library customers during that week. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Deputy Leader and Council Business Manager Cllr Pam Palmer said: “We would like to apologise to customers for any inconvenience caused whilst the works are being carried out and thank them for their co-operation in this matter. Hopefully it will not cause too much disruption for customers. ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

“We are looking forward to the opening of the new reception area, the self-service payment kiosk, and the relocation of the library; which will give residents a more positive customer experience.” ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​

Deputy Leader and Executive board Member for Corporate Services Cllr David Jenkins said: “This is a good example of a more efficient way of utilising the authority’s building stock, enhancing customer experience whilst releasing a building which can be sold or rented to generate funds for the capital programme – which will in turn lead to increased employment opportunities within the county.” ‌​‌​‌​​​‍‌​‌​​‌‌‌‍‌​‌‌​​‌​‍‌​‌‌‌​‌‌‍‌​‌‌‌‌​​